This Privacy Policy outlines your personal data gathered while you are using www.tamblay-arancibia.com, and the ways this information is used. We value the importance of your privacy and are dedicated to securing it. We process your data in accordance with the applicable laws and regulations following industry best practices.
This Privacy Policy applies primarily to information collected online, however, it may apply to data provided offline and/or through other means, e.g.: at a live event, via telephone, or e-mail.
How data is collected
data from or about you may be collected depending on how you use the Site.
Data you provide to us
Online registration – We only contact who specifically requests it or if they have signed up to receive our samples or messaging, attend one of our events, or have purchased our products. This information includes name, e-mail address for registration, and 18+ years old confirmation.
Online purchasing – If you complete an order from other company(ies) that may be linked within our Site, such as Amazon.com, you may be asked to provide information, such as name, address, and phone number to this company. We have no control over the third parties’ use of any personal information, yet, rest assured only certified and insured third parties are linked within our website.
Communications and support – If you contact us for support or to report a problem or concern (regardless of whether you have signed in), we collect and store your contact information, messages, and other data about you like your name, email address, messages, location, and any other data you provide or that we collect through automated means.
Data from third party sites – If you have accessed our Site via social media, such as Facebook, we may collect information related to your user behaviour. Personal information may include your gender, age, location, language, searches and preferences.
Affiliate links – If you have signed up for, or bought something from our site via an affiliate link, the person or organization in charge of the link will have the information you submitted. This may include your email address, name, address, or whatever else that was asked.
Data we collect through automated means
System data – If you accessed our site via an online advertisement, e.g., at Facebook, Instagram or Google, Technical data about your computer or device, like IP address, device type, operating system type and version will be collected. This data helps the Ads Accounts to improve the delivery of our web pages and to measure visits on the Site.
Some information is collected through the use of cookies, web beacons and tracking technologies.
How your personal information is analysed
The above personal information may be used for the following purposes
- To operate, improve, or promote our Service
- To contact you
- When you have opted to receive e-mails
- To respond to your email inquiries. Specifically, when Visitors send email inquiries to us, the return email address is used to answer the email inquiry we receive. We do not use the return email address for any other purpose, or share it with third parties at any time
- To monitor and analyse trends such as: purchase history, sales reports, behaviour on the site, email clicks and opens
- To market our products and Services through: email marketing, advertising, including retargeting via Google and Facebook notifications
- Perform accounting, administrative and legal tasks; For profiling or auto matching user preferences for better & efficient user experience.
Who has access to your data
Within our Organization, access to your data is limited to those persons who provide you with products and Services, to contact you, and to respond to your inquiries. Those staff members may be on marketing, events, development, executive & or customer support teams. Employees only have access to data that is relevant to them, on a “need to know” basis, and after signing a Non-Disclosure Agreement regarding such data.
Why your data sometimes has to be shared
Technical Administrators – Service providers may be used for operating and improving the Site, to assist with certain functions, such as payment processing, email transmission, conducting surveys or contests, data hosting, managing ads, third-party solutions for marketing and analytics, and other aspects of technical and customer support. Measures are taken to ensure that these service providers access, process, and store information about you only for the purposes we authorize, through the execution of Data Processing Agreements or Addenda.
Authorities – We may access, preserve, and disclose information about you to third parties, including the content of messages, if we believe disclosure is in accordance with, or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms and Conditions or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Company or others.
Why your data is stored
Certain information is retained even if you sign-off, for the following reasons:
- So you can use our Site;
- To ensure we do not communicate with you if you have asked us not to;
- To provide you with a refund, if entitled;
- To better understand the traffic to our Site so we can provide all members with the best possible experience;
- To detect and prevent abuse of our Site, illegal activities and breaches of our Terms and Conditions; and
- To comply with applicable legal, tax or accounting requirements.
We retain user data for as long as necessary for the purposes above. This means we retain different categories of data for different periods of time depending on the type of data, the category of user to whom the data relates to, and the purposes for which we collected the data.
Advertiser Disclosures
We use Google Analytics Advertiser Features to optimize our business. It includes:
- Remarketing with Google Analytics
- Google Display Network Impression Reporting
- Double Click Platform integrations
- Google Analytics Demographics and Interest Reporting
The “Remarketing” feature allows us to reach people who previously visited our Site, and match the right audience with the right advertising message.
Facebook
As advertisers on Facebook and through our Facebook page, we may collect content or information from a Facebook user and it may be used in the same manner specified in this Privacy Policy.
Security
We implement a variety of administrative, managerial, and technical security measures to help protect your personal information.
We have various internal control standards which relate specifically to the handling of personal information and to help safeguard the information we collect online. Our employees are trained to understand and comply with these controls and we communicate our Privacy Policy, practices and guidelines to our employees.
However, while we strive to protect your personal information, you must also take steps to protect your information.
We urge you to take every precaution to protect your personal information while you are on the Internet.
Your rights
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can contact our Data Protection Officer at: tamblay-arancibia@gmail.com, with the subject MY PERSONAL DATA
Our policy concerning children
This children’s privacy statement explains our practices with respect to the online collection and usage of personal information from children under the age of eighteen, and provides important information regarding their rights under federal law with respect to such information.
This Site is not directed to children under the age of eighteen and we do not knowingly collect personally identifiable information from children under the age of eighteen, nor knowingly distribute such information to third parties. We screen users who wish to provide personal information in order to prevent users under the age of eighteen from providing such information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of eighteen as part of the Site, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of eighteen as part of the Site.
California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)
California Business and Professions Code Section 22581 allows California residents under the age of 18, who are registered users of online sites, services or applications, to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if you are a California resident, you can contact us using the contact information provided below and include the email address associated with your account.
Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
Links to other websites
Our Site contains links to other websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit.
Changes to this Policy
This Privacy Policy is updated from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective from when they are posted on this page.
Contact us
If you have any questions about this Privacy Policy, you can contact our Data Protection Officer at: tamblay-arancibia@gmail.com, with the subject PRIVACY POLICY
Last Updated: 12th August, 2023